Free Standard Shipping for Order over $180*     

Shipping & Delivery

SHIPPING AND DELIVERY 


We offer FREE SHIPPING Australia wide for all orders over $180. And a $9.95 flat rate standard shipping on ALL AUSTRALIAN orders under $180 (excluding orders from Northern Territory).

**For NT customers: Northern Territory will be charged a flat rate of $14.95 for standard shipping, however, we are not able to provide free shipping offers as the incremental shipping rate is very high.


DELIVERY TIMES


We endeavour to have all online orders dispatched within 24-48 hours of order placement.

Please note that during peak sale and holiday periods, there may be a slight delay. We apologise in advance for any inconvenience.

Our Customer Service Team will do everything in its power to resolve the situation and arrange for you to get your shipment as quickly as possible.

 

The following delivery times apply in business days.
 

Location

Standard

Express

Brisbane & Gold Coast

2-4 days

1-3 days

Metro Sydney, Melbourne & Canberra

3-6 days

2-4 days

Metro Adelaide, Hobart & Perth

5-8 days

3-5 days

Regional Areas

6-9 days

4-7 days

Remote areas

10+ days

N/A

  
Please note that Australia Post Express services exclude some regional and non-mainland locations. We mainly use Australia Post, Courier Please and Fastway as our major courier serivces and by default, all orders would be sent as Authority to Leave. We also offer signature on delivery if you require a signature on delivery. If you select NO signature on delivery, we cannot be held responsible for an order that is not successfully delivered when we have provided you with a tracking number for the order. If you choose a signature on delivery service and you are not available to sign at the time of delivery, Australia Post will leave a notification card for you to be collected at your local post office.


CLICK AND COLLECT


Due to the current severe COVID-19 spread situation in Brisbane, our Click & Collect service is temporaily closed from Thursday 26/07/2021, and until further notice. We appologize for any incovience this may have caused. Thank you for your understanding, and please take care of yourself and stay safe. 

We would like to help out during this difficult time, for customers who are living in the 11 LGAs in South East Queensland due to the most recent lockdown order. We are happy to offer you with a freight discount, just simply check out with promo code "BRISBANEDELIVERY" to enjoy a $5.95 flat-rate delivery fee instead of $10.

Our free Click & Collect service is available. Simply give us a ring to discuss how to arrange pick up service in our brisbane office. We will notify you via email or phone once it is ready for collection.

AVAILABILITY


Stock is subject to availability. Although we aim to ensure information on our website is correct, we reserve the right to change pricing and availability to its correct form if found to be incorrect.