SHIPPING & DELIVERY
Shipping & Delivery
We offer FREE SHIPPING Australia wide for all orders over $180. And a $10.95 flat rate standard shipping on ALL AUSTRALIAN orders under $180 (excluding orders from Northern Territory).
**For NT customers: Northern Territory will be charged a flat rate of $15.95 for standard shipping, however, we are not able to provide free shipping offers as the incremental shipping rate is very high.
Delivery times
We endeavour to have all online orders dispatched within 24-48 hours of order placement.Please note that during peak sale and holiday periods, there may be a slight delay. We apologise in advance for any inconvenience.
Our Customer Service Team will do everything in its power to resolve the situation and arrange for you to get your shipment as quickly as possible.
The following delivery times apply in business days.
Location | Estimated Delivery Times |
Metro Sydney, Melbourne, Brisbane & Canberra | 2-4 business days |
Metro Adelaide, Hobart & Perth | 3-4 business days |
Country areas | 3-4 business days |
Remote areas | 7+ business days |
Express Post within Australia | 1-3 business days |
New Zealand nationwide | 10-15 business days |
Please note that Australia Post Express services exclude some regional and non-mainland locations. All online orders are sent by Australia Post and require a signature on delivery. Unfortunately we are unable to authorise Australia Post to deliver without a signature so please ensure your parcel is shipped to a location you will be available at. If not, Australia Post will leave a notification card for you to be collected at your local post office.
Availability
Stock is subject to availability. Although we aim to ensure information on our website is correct, we reserve the right to change pricing and availability to its correct form if found to be incorrect.